Customer Support
Get expert help with all your IT needs. Our dedicated support team is here to assist you 24/7.
Submit a Ticket
Get detailed technical support
Response within 24 hours
Call Us
Speak with our support team
Mon-Fri: 9AM-6PM
Email Support
Send us your query
Response within 12 hours
Live Chat
Chat with our experts
Available 24/7
Support Categories
Choose the category that best matches your support needs
CCTV Systems
Camera installation, configuration, and troubleshooting
- Installation Support
- Configuration Help
- Troubleshooting
- Maintenance
Computer Hardware
PC assembly, repairs, and hardware upgrades
- Hardware Repairs
- System Upgrades
- Performance Issues
- Component Replacement
Billsouq Software
Billing software setup, training, and support
- Software Setup
- User Training
- Data Migration
- Technical Issues
General IT Support
Network setup, software installation, and IT consulting
- Network Setup
- Software Installation
- IT Consulting
- System Maintenance
Submit a Support Ticket
Fill out the form below and our team will get back to you as soon as possible
Frequently Asked Questions
Find quick answers to common questions
How long does CCTV installation take?
Typical CCTV installation takes 4-8 hours depending on the number of cameras and complexity of the setup.
Do you provide warranty on your products?
Yes, we provide 3-year warranty on CCTV systems and 1-year warranty on computer hardware.
Can you help with Billsouq software training?
Absolutely! We provide comprehensive training sessions for all Billsouq features and modules.
What is your response time for support tickets?
We respond to all support tickets within 24 hours, with priority tickets getting faster response.
Still Need Help?
Our support team is available 24/7 to assist you with any technical issues or questions.